777h Privacy Policy

Introduction and Scope

This Privacy Policy ("Policy") applies to all personal data processed by 777h ("the Platform", "we", "us", "our") in connection with your use of the 777h website and all services provided through it, including account registration, deposits, withdrawals, gaming activity, sports betting and customer support interactions. By registering an account on 777h, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy applies to players accessing 777h from Bangladesh and is written in English. "Personal data" means any information that can identify you directly or indirectly — for example, your name, mobile number, date of birth, bKash or Nagad wallet number, IP address or device identifier. 777h does not sell personal data to third parties and does not use your data for any purpose incompatible with the purposes set out in this Policy.

How 777h Protects Your Privacy

Information We Collect

777h collects personal data through three main channels: information you provide directly when registering or using our services; data generated automatically through your use of the platform; and, in limited circumstances, information received from third-party service providers.

Information You Provide Directly

• Registration information: full name, date of birth, gender (optional), mobile phone number, and a chosen username.
• KYC verification documents: National Identity Card (NID), passport or driving licence image, and proof of your registered payment method (e.g. bKash or Nagad account screenshot).
• Communications: messages you send to our support team, complaints submitted via email, and responses to any surveys or feedback forms.
• Responsible gaming preferences: any deposit limits, session time limits or self-exclusion requests you submit through your account settings or support.

Automatically Collected Data

• Device and connection data: IP address, device type, operating system, browser type and version, screen resolution, and mobile carrier (where applicable).
• Session and activity logs: pages visited, time spent on each section, game sessions started, bets placed, results received, and betting or gaming history.
• Transaction records: deposit amounts, payment method identifiers (mobile wallet numbers partially masked), withdrawal requests, bonus claims and their outcomes.
• Cookie and tracking data: session cookies, preference cookies and analytics identifiers used to maintain your login state and improve platform performance.

Data from Third Parties

• Identity verification services: confirmation data returned by KYC providers used to verify the authenticity of documents you submit.
• Payment processors: transaction status confirmations from bKash, Nagad, Rocket and Upay confirming that a deposit or withdrawal has been processed.
• Fraud and anti-money laundering screening: risk signals received from compliance screening tools used to detect unusual account activity.

How We Use Your Information

777h uses your personal data only for the purposes set out below. We do not use your data for automated decision-making that produces legal or similarly significant effects on you without human review.

• Account creation and management: registering your account, verifying your identity, processing KYC, and maintaining your player profile.
• Service delivery: processing deposits, withdrawals and bonus payments; making games and betting markets available; resolving disputes and settling wagers.
• Security and fraud prevention: monitoring for suspicious activity, detecting duplicate accounts, preventing money laundering and protecting the platform from abuse.
• Responsible gaming: identifying patterns that may indicate problem gambling, sending responsible gaming reminders, and processing deposit-limit or self-exclusion requests.
• Customer support: responding to your enquiries, resolving complaints and providing assistance via our support email.
• Platform improvement: analysing aggregated, anonymised usage data to improve game selection, page performance and the overall player experience.
• Marketing communications (where consented): sending bonus offers, tournament alerts, and platform news to players who have opted in. You can opt out at any time.

777h does not use personal data to build profiles for sale to advertisers and does not participate in data broker networks. Your gaming activity data is used solely to operate and improve the 777h platform.

Legal Basis for Processing

777h processes your personal data on the following legal grounds:

• Contractual necessity: processing required to register your account, provide gaming and betting services, process payments and deliver the core platform experience you signed up for.
• Legal obligation: processing required to comply with anti-money laundering obligations, KYC requirements and any mandatory data retention obligations imposed by applicable law.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring and internal analytics — where these interests are not overridden by your rights.
• Consent: processing for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

Sharing Your Information

777h does not sell, rent or trade your personal data. We share data only where it is strictly necessary to operate the platform, comply with the law, or protect against fraud. The categories of recipients are set out below.

Categories of Recipients

• Payment service providers: bKash, Nagad, Rocket and Upay receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies.
• Identity verification providers: KYC service partners receive the documents and data you submit to verify your identity, operating under strict data processing agreements with 777h.
• Game software providers: Pragmatic Play, Evolution Gaming, Spribe and similar providers may receive anonymised session data needed to operate their game software correctly on our platform.
• Law enforcement and regulatory authorities: where required by applicable law, court order or regulatory request, 777h may disclose personal data to competent authorities.

Payment Data and Financial Information

777h processes payment data solely to facilitate deposits and withdrawals through the supported methods: bKash, Nagad, Rocket, Upay, Visa and Mastercard. We do not store full card numbers or full mobile wallet credentials on our servers. Payment transaction data is handled through encrypted connections, and wallet identifiers are partially masked in our records (e.g. only the last four digits of a mobile number are stored in transaction logs).

All financial transactions on 777h are denominated in Bangladeshi Taka (BDT). Transaction records are retained for a minimum period required by applicable anti-money laundering obligations, after which they are securely deleted or anonymised. You may request a summary of your transaction history by contacting [email protected].

• Your payment method identifier (e.g. your bKash or Nagad number) is linked to your 777h account to ensure all withdrawals are returned to the same method used for deposits — this protects against money laundering.
• 777h does not share your payment method details with any third party other than the payment processor required to execute the specific transaction you have requested.
• If you believe an unauthorised transaction has been made on your account, contact [email protected] immediately. 777h will investigate and, where fraud is confirmed, take appropriate remedial action.

Cookies and Tracking Technologies

777h uses cookies and similar tracking technologies to operate the platform, maintain your session security and understand how players use the site. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies do not contain executable code and cannot access other files on your device.

Types of Cookies We Use

• Strictly necessary cookies: required to keep you logged in, maintain your session token and prevent cross-site request forgery. These cannot be disabled without breaking core platform functions.
• Preference cookies: remember your language setting and other display preferences so you do not need to re-enter them every time you visit.
• Analytics cookies: collect anonymised data about page visits, session duration and feature usage to help us understand platform performance and identify areas for improvement.

You can control or delete cookies through your browser settings. Deleting strictly necessary cookies will log you out of your 777h account and may prevent certain platform features from working correctly. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

Data Retention

777h retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. Our standard retention periods are as follows:

• Account data and KYC documents: retained for the duration of your account and for a minimum of 5 years following account closure, in compliance with anti-money laundering record-keeping obligations.
• Transaction records: retained for a minimum of 5 years from the date of the transaction in line with standard financial record-keeping requirements.
• Support communications: retained for 2 years from the date of the most recent interaction, after which they are securely deleted unless required for ongoing dispute resolution.

When the applicable retention period expires, personal data is either permanently deleted from our systems or irreversibly anonymised so that it can no longer be associated with you. Anonymised, aggregated data may be retained indefinitely for statistical purposes.

Your Privacy Rights

As a 777h player, you hold the following rights over your personal data. To exercise any of these rights, submit a written request to [email protected]. 777h will acknowledge your request within 24 hours and will respond in full within a reasonable timeframe.

• Right of access: you may request a copy of the personal data 777h holds about you, along with information about how it is processed.
• Right to rectification: you may request correction of any inaccurate or incomplete personal data held about you.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction: you may request that 777h restricts the processing of your data in certain circumstances, for example while a complaint is under investigation.
• Right to object to marketing: you may object to receiving promotional communications at any time. Your objection will be actioned within one business day.
• Right to withdraw consent: where processing is based on your consent (e.g. marketing), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

777h will not charge a fee for handling privacy rights requests made in good faith. Requests that are manifestly unfounded or excessive may be declined or subject to a reasonable administrative charge, in which case 777h will explain its reasons in writing.

Security Measures

777h implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL encryption for all data in transit, restricted internal access to personal data on a need-to-know basis, regular security reviews of platform infrastructure, and staff training on data protection obligations. While no online platform can guarantee absolute security, 777h maintains security standards commensurate with the sensitivity of the data we process and the risks involved.

In the event of a personal data breach that poses a significant risk to your rights and interests, 777h will notify affected players without undue delay. Notification will be provided via the contact details registered on your account and will include a description of the breach, the data affected, the likely consequences, and the steps 777h is taking to address the breach and mitigate its effects.

Children's Privacy

777h is strictly an adult platform. We do not knowingly collect, process or retain personal data from any person under the age of 21. Our registration process includes date-of-birth collection and KYC age verification precisely to prevent under-age access. If you are a parent or guardian and believe that a person under 21 has registered on 777h, please contact us immediately at [email protected]. We will investigate the matter promptly, close any under-age account identified and delete any associated personal data, subject only to data we are legally required to retain.

Third-Party Links

The 777h platform does not contain links to third-party websites that are outside our control. If you independently navigate to any third-party website from your device while using 777h, please be aware that those third-party sites operate under their own privacy policies, and 777h has no responsibility for the data practices of those sites. We recommend reviewing the privacy policy of any third-party service before sharing personal data with it.

Changes to This Privacy Policy

777h may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where changes are significant, we will endeavour to notify registered players via their registered contact details. Your continued use of 777h following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated Policy, you must stop using the platform and may request account closure by contacting [email protected].

Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern about how 777h handles your personal data, please contact our support team. All privacy requests are handled with strict confidentiality. Our team is available 24 hours a day, 7 days a week to assist you.

Privacy Support Email: [email protected] (plain text — not a clickable link). Please include your registered mobile number and a brief description of your privacy query so our team can assist you as quickly as possible.